The Asset and Maintenance Training Program strengthens capability across property management, maintenance, and tenant service delivery in community housing. Through three practical modules (one eLearning and two instructor led online sessions) participants learn how to plan, prioritise, and schedule responsive repairs; apply property standards and safe working practices; and deliver a compliant, high-quality repairs service. The program also explores how to manage vacancies, respond to complaints professionally, and foster respectful communication to improve tenant experience and service outcomes.
All modules must be completed to receive your certificate of completion. Ensure you select both (2) live sessions below when registering.