DESCRIPTION
This course is designed for staff in community housing who are involved in operating or supporting residents in rooming houses. It provides a comprehensive understanding of the legal, operational, and ethical responsibilities of managing rooming houses within a social and community housing framework. Participants will learn how to maintain compliance, support resident wellbeing, and uphold housing standards that reflect dignity, safety, and respect.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Explain the role of rooming houses
- Understand the legal and regulatory requirements for Community Housing Providers (CHPs) managing rooming houses
- Apply good practice in tenancy management, resident engagement, and conflict resolution
- Maintain compliance with Residential Tenancies Act (RTA), local council, and rooming house operator standards
DURATION
This eLearning takes less than one hour to complete.
