DESCRIPTION
This eLearning course helps social housing professionals build effective stakeholder relationships with tenants, colleagues, councils, and service partners. It emphasises respectful communication, inclusive practice, and using stakeholder tools to support engagement and outcomes.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Identify key internal and external stakeholders in social housing.
- Apply strategies for effective communication and engagement.
- Manage conflict, expectations, and diverse interests.
- Use stakeholder mapping tools to support decision-making and project delivery.
DURATION
This eLearning takes less than one hour to complete.
