DESCRIPTION
Great communication is a hallmark of every high-performing team and successful employee. This course is designed to help you improve the way you connect with others in the workplace. You’ll explore the different types of communication (verbal, non-verbal and written) and learn practical techniques for listening, questioning and closing conversations positively. Whether you’re new to the workforce or want to refresh the basics, this course will help you communicate with more purpose and confidence.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Understanding the importance of communication in a professional environment
- Using verbal, non-verbal and written communication effectively
- Applying active listening and questioning techniques to improve conversations
- Communicating clearly, with purpose and professionalism
- Ending conversations constructively and with confidence
DURATION
This eLearning takes less than one hour to complete.
