DESCRIPTION
Transfer of properties and tenancy management services between housing providers is becoming an increasingly common way of managing and growing affordable housing across Australia. These transitions can significantly affect tenants, staff and communities and require careful planning, strong communication and coordinated stakeholder engagement. Throughout the course, we’ll focus on how organisations can manage stock transfers in a way that balances operational requirements with the experiences and needs of tenants.
COURSE OBJECTIVES
By the end of this course, you will be able to understand:
- why stock transfers occur
- different types of stock transfers
- communication and tenant engagement strategies
- operational planning considerations
- approaches that support service continuity and positive tenant outcomes
DURATION
This eLearning takes less than one hour to complete.
