DESCRIPTION
Routine inspections are a critical part of tenancy management - helping to identify maintenance issues early, preserve property condition, and support tenant wellbeing. When inspections are missed or not done thoroughly, problems can escalate, affecting both properties and tenants. This workshop equips staff with the legal knowledge, practical tools, and interpersonal skills needed to conduct effective inspections. You’ll explore how to carry out inspections safely, build rapport with tenants during visits, and ensure that your organisation’s property assets are maintained to a high standard.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Understand the legal requirements and obligations relating to routine inspections
- Conduct inspections confidently and respectfully in tenant-occupied homes
- Build trust and rapport with tenants during inspection visits
- Identify maintenance issues early and report them appropriately
- Apply safety awareness and risk management strategies during property visits
DURATION
This eLearning takes less than one hour to complete.
