DESCRIPTION
Community housing providers must ensure tenancies are managed in line with tenancy law. This introductory workshop gives staff a clear overview of the Residential Tenancies Act 2010 (RTA) in New South Wales, focusing on the legal and regulatory responsibilities of both tenants and landlords. You’ll explore the key documents and processes used in tenancy management — including agreements, condition reports and disclosures — along with guidance on ending tenancies, conducting inspections, and attending Tribunal.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Understand the purpose and importance of the RTA in community housing
- Describe the responsibilities of tenants and landlords under the Act
- Identify and explain key legal documents including tenancy agreements, condition reports and disclosures
- Understand the regulations relating to rents, inspections, and tenancy terminations
- Explain the role of the NSW Civil and Administrative Tribunal (NCAT) in tenancy matters
- Recognise how other regulatory requirements intersect with the RTA in your housing practice
DURATION
This eLearning takes less than one hour to complete.