DESCRIPTION
Community housing is designed to provide affordable housing to low-income households, but what does “affordable” really mean in practice? This workshop explores how rent is set and reviewed in a community housing context, including the legal and regulatory requirements involved. You'll learn the foundations for calculating rebated rent, how rent reviews are managed, and best practice approaches for discussing rent changes with tenants. The session also includes practical tools to support clear, confident money conversations that build trust and transparency.
COURSE OBJECTIVES
By the end of this course, you will be able to:
- Understand the legislation and regulations that guide rent setting and rent reviews in social housing
- Explain the basics of rent calculations, including rebated rent
- Apply best practice when planning and conducting rent reviews
- Communicate clearly and respectfully with tenants about rent changes
DURATION
This eLearning takes less than one hour to complete.